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Subscriptions

A subscription represents a current or historic connection between a customer and a package (and hence products). A subscription will only last as long as the validity period of the connected package. After that a new subscription will be created if a rollover package is defined and rollovers aren’t specifically prohibited. This means loyal customers will have several successive subscriptions to a package. This is a technicality and should be taken into consideration when presenting information to end users as they most likely view this, from their perspective, as one ongoing subscription.

A subscription have:

  • A connection to a customer
  • A connection to a package
  • A connection to a package that preceded the current one (if applicable)
  • A start date
  • An end date (calculated based on the validity period of the related package at creation)
  • It can be set to prohibit rollovers

There's still hope. Probably.